Q: Don't know how to use registration code?
A: After you making payment, we will send you a registration code(unlock code). If you meet problem while using registration code, Please do as follows:
1) Please make sure you have downloaded the latest version of software from our site.(The site you are visiting now)
2) Make sure you are trying on the right software. For example, if you ordered 1st Bulk Email Direct Sender 2006, then the unlock code is only for 1st Bulk Email Direct Sender 2006, but not for other softwares in our site.
3) Please use copy and paste to enter the unlock code exactly as you have received. For example, you have received:
License Name:Test User
Register Key:Test Code
Then, you should copy Test User as License Name, copy Test Code as Register Key(unlock key). finally, click [Register] button. It will be registered with your code. Enjoy it. :)


Q: How to get help and instruction for one special product?
A:
1) Download product
2) Install product
3) Run product, click menu [help->content]. It contains a step by step instruction for how to use product.

Q: I got error message "Failed to query MX server of domain.com" when I was sending e-mail.
A: This means you need to enter a right DNS server address. Click here for details

Q: How to order software?
A: Very easy. You can buy online use your credict card very securely. Please visit buy now page to buy. It is 100% secure.

Q: What happens after I send the order?
A: You will receive the unlock code, instruction immediately after making payment. With that code and instruction you can unlock software and start to use the full version of software.

Q: How much will I pay for the technical support? Is it free?
A: Yes, it's free for all for registered user.

Q: Can i try this software before I buy it?
A: Yes, the unregistered version of our software will allow you to send a few limited email each time. You can download them.

Q: How many emails can I send per hour with a DSL connection?
A: Speed depends on many factors. With a DSL connection and a 1K message you can send out about 20-30,000 emails per hour. Speed drops dramatically with bigger emails.